Card Fraud Monitoring
We monitor your card activity for any suspicious or fraudulent activity, and we will contact you to confirm certain transactions. Please make sure we have the best phone number on file and contact us when you're traveling to help minimize any potential impact.
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Account Alerts
Stay informed about your account activity and detect any suspicious or fraudulent transactions by setting up your preferences, and delivery methods, and selecting one of 30 different alert options. This guarantees that you're always in the know.
Learn MoreCNB will only contact you when necessary. If you ever receive a text message, email, or call requesting your account or card number or asking you to visit a website, it's likely a scam. Please delete the text message or email or hang up the call and contact us immediately at (432) 262-1600 for further guidance. Your security is our top priority.
CNB will NEVER ask you for your account details directly. We will notify you via text, online/mobile banking or with a telephone call if:
- We notice strange or exceedingly large transactions on your account
- We notice purchase patterns that match emerging fraud trends worldwide
Committed to Safer Businesses
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Identity Theft for Individuals
Did you know that every year, one in every twenty Americans falls victim to identity theft? To avoid becoming a statistic, visit our informative learning site and educate yourself on how to recognize the warning signs.
More about Personal Identity Theft
Identity Theft for Businesses
In any business, people are the driving force, but they can also be the most common source of identity theft and fraud losses. That's why we've created a learning portal to provide you with the essential information you need to safeguard your company's bottom line.
More about Business Identity TheftNeed help? Reach out today!
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