With Notifi Alerts you can receive real-time alerts customized to your unique financial needs.
Set up your account, customize your preferences, and choose the delivery method. It's that easy!
With Notifi you’ll always know exactly what’s happening with your accounts.
You can also monitor your accounts for suspicious or fraudulent activity.
Advantages of Notifi Alerts:
Customizable Options
With over 30 different alert options, you can customize most alerts to your specific requirements. Simply select the criteria you'd like to set for your accounts, such as being notified only when a deposit of over $500 has been made into a particular account and different thresholds for other accounts.
Real-Time Alerts
Alerts are sent in real-time as they happen. So as soon as something happens, you will know about it. Plus, there is a Do Not Disturb option where alerts will be held during the time you specify. Once that time ends, the held alerts will be delivered to you.
Easy Setup
Setting up delivery methods is easy and secure! Simply add the email address or phone number and click to send the activation code. Notifi will send a code to verify the setup. Notifi will not send alerts until the delivery method is confirmed. This helps make sure typos are corrected before alerts are sent.
Frequently Asked Questions
-
Do I have to be enrolled in Online Banking to setup alerts?
Yes. You can setup alerts from Online Banking or the CNB Mobile Banking app.
-
Can I use alerts to help monitor for fraud?
Absolutely! We recommend that all customers setup alerts to monitor for suspicious account activity.
-
Can I send alerts to more than one person/channel?
Yes. When setting up alerts, in the contact options section there is a link to add additional email addresses and phone numbers.
-
Can I choose not to receive alerts in the middle of the night?
Yes. Each alert has a Do Not Disturb option where alerts will be held during the time you specify. Once that time ends, the held alerts will be delivered to you.
-
Are all debit card transactions created equally?
No. The Debit Card Transaction alert is looking specifically at PINNED transactions, so purchases made using your PIN or at an ATM would be generated in real-time, but if you have a card transaction that is processed as a credit, it will trigger the alert in the nightly processing, when it posts to your account. If you would like real-time alerts on preauthorized transactions, like gas, hotel, or signed/credit transactions, the 'EFT authorization hold added' alert under the Other section would need to be selected.
Need Assistance?
Contact Us Today!